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Yeah, that was the feel around the call center today. It's been a long day - we were holding at least 10 calls most of the day. And they were RANDOM - not just one client or another (I manage 55 clients).
Days like today, although aggravating on a personal level, I understand WHY we're on OT. I mean, EVERYONE'S on the phones (hell, they called up the reserves) and we're STILL holding calls. Yes, at this point, we're all on OT for a reason.
(Unlike, say, Halloween, when the last four hours of my OT I took SEVEN CALLS...but I digress)
So it finally slowed down enough for us to catch our breaths, so I can blog. No real writing today, although I'm going to work on Seasons tonight a bit once I get home from class. I think tomorrow will be another hellish day - we have a new client coming on and uck.
Don't forget to vote tomorrow! I'll be there at 8 am tomorrow, casting mine.
Oh, and I got good news today! They're going to be giving us the shifts we wanted after all, so I'll be moving to 401k on November 24th!!! I'm working 8:30 am to 5 pm for the 5 weeks of training, and then I'll be 9 to 5:30 pm!!!
Yay!
21 days and counting....
Days like today, although aggravating on a personal level, I understand WHY we're on OT. I mean, EVERYONE'S on the phones (hell, they called up the reserves) and we're STILL holding calls. Yes, at this point, we're all on OT for a reason.
(Unlike, say, Halloween, when the last four hours of my OT I took SEVEN CALLS...but I digress)
So it finally slowed down enough for us to catch our breaths, so I can blog. No real writing today, although I'm going to work on Seasons tonight a bit once I get home from class. I think tomorrow will be another hellish day - we have a new client coming on and uck.
Don't forget to vote tomorrow! I'll be there at 8 am tomorrow, casting mine.
Oh, and I got good news today! They're going to be giving us the shifts we wanted after all, so I'll be moving to 401k on November 24th!!! I'm working 8:30 am to 5 pm for the 5 weeks of training, and then I'll be 9 to 5:30 pm!!!
Yay!
21 days and counting....
