(rant) You have been warned

[vg_ford]

When you call a goddamned 800 number and DON'T PUT ANY INFORMATION INTO THE SYSTEM, DO NOT GET PISSY WHEN THE REPRESENTATIVE ASKS YOU FOR INFORMATION! YOU ARE NOT THE ONLY GODDAMNED CUSTOMER IN THE WORLD, AND WE'RE NOT GODDAMNED PSYCHIC!

/rant

Comments

[domynoe.livejournal.com]

*hands over the chocolate*

[joncwriter.livejournal.com]

But "Yes" is in fact an account number!!! ;)

*HUGS* Yeah, I may be in a different department, but I still get irritations like that from time to time...

[aishabintjamil.livejournal.com]

I don't know if your system is guilty of this, but as a customer, I tend to get *extremely* pissy when I do put all the information like my account number and so forth in, just as directed, and then when I finally get to a person with my problem, the very first thing they do is ask me for exactly that same information again. Why the f*^& did I just enter it, if the person I'm going to talk to eventually doesn't get to see it????

[vg-ford.livejournal.com]

The customer that occasioned this rant was the fourth to say to me, "Why don't you have anything in front of you?" To which I said, "Did you enter your information in the system?" And they answered, "No, I hate talking to those things. I just asked for a representative. Why don't you have my information in front of you?"

[jmeadows.livejournal.com]

You tell them!

[vg-ford.livejournal.com]

Yay, Chocolate!

[vg-ford.livejournal.com]

Oh, don't even get me started on the "But I didn't want your department!" "Well, what department did you want?" "I wanted X!" "We are X." "Oh, well, why didn't you say so?" *sigh*

[vg-ford.livejournal.com]

But yeah, I get annoyed with that too. Most of these were the "I shouldn't have to enter anything, because I'm that important." Which set my teeth on edge.

Don't get me started on the VP who had his secretary call in to reset his password, and then chewed ME out when I wouldn't let her do it. *insert eyeroll here*

[vg-ford.livejournal.com]

I will! :D

[cr-wchi-f.livejournal.com]

*snickers* Oh do I miss those days.

[vg-ford.livejournal.com]

Liar... :p